Privacy Policy
Effective Date: 10\23\2023
Introduction
The Fairytale Co., www.santaphotodenver.com (referred to as "we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us. By using our services or accessing our website, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information
We may collect the following types of personal information when you use our website or services:
Contact Information: This may include your name, email address, phone number, and mailing address, which we may collect when you book a Santa session or contact us through our website.
Payment Information: We may collect payment information, such as credit card numbers, to process payments for services and products.
Photographs: During Santa sessions, we may capture photographs and videos of you and your family. These images may be considered personal information.
Usage Information
We collect non-personal information about your interactions with our website and services. This includes:
Cookies: We use cookies to collect data about your use of our website. Cookies are small files that are stored on your device and help us improve your experience.
Log Data: We automatically collect information about your device and how you use our website, including your IP address, browser type, operating system, and pages you visit.
How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: We use your personal information to book Santa sessions, deliver products, and provide customer support.
Communications: We may use your contact information to send you updates, promotional materials, and information about our services.
Improvement and Analytics: We analyze usage data to improve our website, services, and customer experience.
Legal Compliance: We may use your information to comply with legal obligations.
Disclosure of Your Information
We may share your personal information with third parties in the following situations:
Service Providers: We may share your information with service providers who help us deliver our services, process payments, or maintain our website.
Legal Compliance: We may disclose your information when required by law, to protect our rights, or in response to a subpoena or other legal request.
Consent: We may share your information with your consent or at your direction.
Your Choices
You have the following choices regarding your personal information:
Access: You can request access to the personal information we hold about you and request corrections or deletions if necessary.
Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions in our emails or contacting us.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
headfairy@fairytaleexperiences.com
Terms and Conditions
Effective Date: 10/23/2023
Agreement
By using the services provided by The Fairytale Co., www.santaphotodenver.com(referred to as "we," "us," or "our"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.
Santa Sessions
Booking and Payments: To book a Santa session, you must provide accurate and complete information. Payment is required at the time of booking. We accept payment via [Payment Methods]. Session prices are listed on our website and may be subject to change without notice.
Cancellation and Refunds: Cancellations made [Cancellation Policy] before the scheduled session time may be eligible for a refund or rescheduling, subject to our discretion. No-shows or cancellations made after the scheduled session time are not eligible for a refund.
Photographs and Videos: During Santa sessions, we will capture photographs and videos. By participating in a session, you grant us permission to use and display these images for promotional purposes, unless otherwise specified in writing.
Session Duration: Sessions have a specified duration, and we will make reasonable efforts to adhere to the schedule. However, unforeseen circumstances may lead to minor delays. We appreciate your understanding.
Product Delivery: We will provide you with the products specified in your chosen package within [Delivery Timeframe]. The delivery timeframe may vary depending on the products ordered.
Website Use
User Content: You may submit reviews, comments, or other content on our website. By submitting content, you grant us a non-exclusive, royalty-free license to use, reproduce, modify, and display that content on our website and in our promotional materials.
Prohibited Activities: You agree not to engage in any of the following activities:Violating any applicable laws or regulations.
Using our website or services for any unlawful or fraudulent purpose.
Attempting to gain unauthorized access to our website or systems.
Interfering with the proper functioning of our website.
Uploading or transmitting viruses, malware, or any harmful code.
Intellectual Property
Ownership: All content on our website, including text, graphics, logos, and photographs, is owned or licensed by us and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without our written permission.
Limitation of Liability
Disclaimer: We provide our services "as is" and make no warranties or representations, either express or implied, regarding the quality, accuracy, or reliability of our services or website. We are not liable for any damages, including but not limited to, direct, indirect, incidental, or consequential damages, arising from the use of our services or website.
Privacy
Privacy Policy: Your use of our services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your personal information as described in the Privacy Policy.
Changes to Terms and Conditions
Modifications: We may update these Terms and Conditions at any time. The most current version will be posted on our website, and the effective date will be updated accordingly. It is your responsibility to review these terms periodically.
Contact Us
If you have any questions or concerns about these Terms and Conditions or our services, please contact us at:
headfairy@fairytaleexperience.com or 720-517-1240
Non-personal identification information
Company may collect and use Users personal information for the following purposes:
Information you provide helps us respond to your customer service requests and support needs more efficiently.
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
The Fairytale Co| headfairy@fairytaleexperiences.com